1. Introduction
InflightFlix ("we," "our," or "us") operates the websites inflightflix.aero and inflightflix.tv (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites or use our services.
By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our Services.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
Contact Information:
Name (first and last)
Email address
Phone number
Job title
Company/Organization name
Mailing address
Professional Information:
Industry sector
Role in organization
Marketing budget information
Tourism marketing objectives
State/region of operation
Communication Data:
Messages sent through contact forms
Email correspondence
Phone call records (when applicable)
Webinar registration and attendance data
Podcast application information
2.2 Automatically Collected Information
When you visit our websites, we automatically collect:
Technical Information:
IP address
Browser type and version
Operating system
Device information
Screen resolution
Referring website
Pages visited and time spent
Click-through data
Cookies and Tracking Technologies:
Session cookies
Persistent cookies
Web beacons
Analytics cookies
Marketing cookies
2.3 Third-Party Information
We may receive information about you from:
GoHighLevel CRM system
Google Analytics
Social media platforms
Business partners and referrals
Public databases and directories
3. How We Use Your Information
3.1 Primary Purposes
We use your information for:
Service Delivery:
Providing RISE Program services
Creating personalized state reports
Calculating ROI projections
Scheduling consultations and calls
Delivering webinar content
Processing podcast applications
Communication:
Responding to inquiries
Sending requested information
Providing customer support
Sending service updates
Marketing communications (with consent)
Business Operations:
Lead qualification and scoring
Sales process management
Performance analytics
Service improvement
Compliance monitoring
3.2 Marketing and Communications
With your consent, we may use your information to:
Send newsletters and industry updates
Provide information about our services
Invite you to webinars and events
Share relevant industry insights
Conduct market research
You may opt out of marketing communications at any time by:
Clicking unsubscribe links in emails
Contacting us directly
Updating your preferences in our system
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on:
Consent: When you provide explicit consent for marketing communications or specific services
Legitimate Interests: For business operations, analytics, and service improvement, where our interests do not override your rights
Contract Performance: To fulfill our obligations under service agreements
Legal Compliance: To comply with applicable laws and regulations
5. Information Sharing and Disclosure
5.1 We Do Not Sell Personal Information
We do not sell, rent, or trade your personal information to third parties for monetary consideration.
5.2 Service Providers
We may share information with trusted service providers who assist us in:
CRM management (GoHighLevel)
Email marketing services
Analytics and reporting
Website hosting and maintenance
Payment processing
Legal and professional services
All service providers are contractually bound to protect your information and use it only for specified purposes.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change.
5.4 Legal Requirements
We may disclose your information when required by law or to:
Comply with legal processes
Protect our rights and property
Ensure user safety
Investigate fraud or security issues
6. International Data Transfers
6.1 Cross-Border Processing
Your information may be processed in countries other than your residence, including:
Ireland (primary operations)
United States (service providers)
Other countries where our partners operate
6.2 Safeguards
When transferring data internationally, we ensure appropriate safeguards through:
Standard Contractual Clauses (SCCs)
Adequacy decisions by relevant authorities
Binding corporate rules
Certification schemes
7. Data Security
7.1 Security Measures
We implement appropriate technical and organizational measures to protect your information:
Technical Safeguards:
SSL/TLS encryption for data transmission
Encrypted data storage
Regular security updates
Access controls and authentication
Network security monitoring
Organizational Safeguards:
Employee training on data protection
Access on a need-to-know basis
Regular security audits
Incident response procedures
Data breach notification protocols
7.2 Data Breach Notification
In the event of a data breach that poses a risk to your rights and freedoms, we will:
Notify relevant supervisory authorities within 72 hours
Inform affected individuals without undue delay
Provide clear information about the breach
Take immediate steps to mitigate risks
8. Your Rights and Choices
8.1 GDPR Rights (EU Residents)
Under GDPR, you have the right to:
Access: Request copies of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your data ("right to be forgotten")
Restriction: Limit how we process your data
Portability: Receive your data in a structured format
Objection: Object to processing based on legitimate interests
Withdraw Consent: Revoke consent for specific processing activities
8.2 CCPA Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), you have the right to:
Know what personal information we collect
Know whether we sell or disclose personal information
Say no to the sale of personal information
Access your personal information
Request deletion of personal information
Equal service and price (non-discrimination)
8.3 Other Jurisdictions
Residents of other jurisdictions may have similar rights under local privacy laws. Contact us to learn about your specific rights.
8.4 Exercising Your Rights
To exercise your rights:
Email us at [email protected]
Use our online contact form
Write to us at our business address
Call our privacy hotline
We will respond to your request within the timeframes required by applicable law (typically 30 days).
9. Cookies and Tracking Technologies
9.1 Types of Cookies We Use
Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand website usage
Marketing Cookies: Enable personalized advertising
Preference Cookies: Remember your settings and choices
9.2 Cookie Management
You can control cookies through:
Browser settings
Our cookie preference center
Third-party opt-out tools
Industry opt-out platforms
Note that disabling certain cookies may affect website functionality.
9.3 Third-Party Tracking
Our websites may include tracking technologies from:
Google Analytics
Facebook Pixel
LinkedIn Insight Tag
Other marketing platforms
These are subject to the respective third parties' privacy policies.
10. Children's Privacy
Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
11. Data Retention
11.1 Retention Periods
We retain your personal information for as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements
11.2 Specific Retention Periods
Contact Information: 7 years after last contact
Marketing Data: Until you opt out or 3 years of inactivity
Analytics Data: 26 months (Google Analytics default)
Legal Records: As required by applicable law
11.3 Secure Deletion
When retention periods expire, we securely delete or anonymize your information using industry-standard methods.
12. Third-Party Links
Our websites may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.
13. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will:
Post the updated policy on our websites
Update the "Last Updated" date
Notify you of material changes via email or website notice
Obtain consent for material changes where required
14. Contact Information
14.1 Data Controller
InflightFlix International Ltd
InflightFlix House
Ballyglass, Clonlara
Co Clare, Ireland
V94 N9R2
14.2 Privacy Inquiries
Email: [email protected]
Phone: +353 86 1923500
Mail: Same as above
14.3 Data Protection Officer
If required by law, our Data Protection Officer can be reached at:
Email: [email protected]
14.4 Supervisory Authority
EU residents have the right to lodge a complaint with their local supervisory authority. In Ireland, this is the Data Protection Commission (DPC).
15. Jurisdiction-Specific Provisions
15.1 European Union
This Privacy Policy complies with GDPR requirements.
15.2 California, USA
This Privacy Policy includes CCPA-required disclosures.
15.3 Canada
This Privacy Policy complies with PIPEDA requirements.
15.4 Other Jurisdictions
We strive to comply with applicable privacy laws in all jurisdictions where we operate.